--- title: Lissa Bowen Discusses Employee Burnout description: This article tackles employee burnout in the restaurant industry, offering strategies to recognize, prevent, and manage burnout for better productivity and well-being. image: https://blog.fullcourse.com/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg --- [![FullCourse-InvestorLogo-Wide](https://blog.fullcourse.com/hs-fs/hubfs/FullCourse-InvestorLogo-Wide.png?width=200&height=22&name=FullCourse-InvestorLogo-Wide.png "FullCourse-InvestorLogo-Wide")](https://www.fullcourse.com) - [Who We Help](https://fullcourse.com/who) - [How We Work](https://fullcourse.com/consulting) - [Franchising](https://fullcourse.com/franchising) - [Investment](https://fullcourse.com/investment-for-brands) - [Resources](https://fullcourse.com/resources) - [About](https://fullcourse.com/about-us) - [Our Team](https://fullcourse.com/about-us#team) - [Our Values](https://fullcourse.com/about-us#values) - [Press](https://fullcourse.com/press-room) - [Contact](https://fullcourse.com/contact-us) - [Assessment](https://fullcourse.com/consultinghttps://fullcourse.com/training#assessment) [![FullCourse-InvestorLogo-Wide](https://blog.fullcourse.com/hs-fs/hubfs/FullCourse-InvestorLogo-Wide.png?width=200&height=22&name=FullCourse-InvestorLogo-Wide.png "FullCourse-InvestorLogo-Wide")](https://www.fullcourse.com) - [Who We Help](https://fullcourse.com/who) - [How We Work](https://fullcourse.com/consulting) - [Franchising](https://fullcourse.com/franchising) - [Investment](https://fullcourse.com/investment-for-brands) - [Resources](https://fullcourse.com/resources) - [About](https://fullcourse.com/about-us) - [Our Team](https://fullcourse.com/about-us#team) - [Our Values](https://fullcourse.com/about-us#values) - [Press](https://fullcourse.com/press-room) - [Contact](https://fullcourse.com/contact-us) - [Assessment](https://fullcourse.com/consultinghttps://fullcourse.com/training#assessment) # Lissa Bowen Discusses Employee Burnout By [Lissa Bowen](https://blog.fullcourse.com/press-room/author/lissa-bowen) Oct 17, 2024 5:29:35 PM 1 Minute Read In a recent piece, Lissa Bowen, Chief People + Culture Officer at Full Course, highlights the escalating issue of employee burnout in the restaurant industry, exacerbated by ongoing labor challenges, rising costs, and the aftermath of the COVID-19 pandemic. Even pre-pandemic, 80% of hospitality employees reported burnout due to long hours, understaffing, and poor work-life balance, resulting in high turnover and absenteeism. Bowen identifies key symptoms of burnout, including irritability, anxiety, and exhaustion, warning that if left unaddressed, these issues can lead to poor financial performance and a toxic workplace culture. To combat burnout, she suggests several strategies for managers: 1. **Increase Happy Brain Chemicals**: Foster positive experiences that stimulate dopamine, serotonin, oxytocin, and endorphins. 2. **Create Psychological Safety**: Involve employees in decision-making and maintain open communication to encourage innovation and growth. 3. **Promote Self-Awareness and Self-Care**: Teach stress-reduction techniques and encourage activities like walking meetings to improve overall well-being. 4. **Identify Career Interests and Set Goals**: Regularly discuss career development with employees and help them set and track SMART goals. 5. **Communicate Core Values and Provide Education**: Emphasize the restaurant's culture and values, and offer ongoing training to cultivate future leaders. With 67% of restaurants reporting understaffing, Bowen argues that investing in education and a positive workplace culture is essential for retention and long-term success. By prioritizing employee well-being, restaurant leaders can drive meaningful change and foster a resilient industry.  [Read Full Article](https://www.fb101.com/how-to-overcome-employee-burnout-in-the-restaurant-industry/) ## Recommended For You [![](https://blog.fullcourse.com/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg)](https://blog.fullcourse.com/press-room/what-emerging-brands-should-consider-ahead-of-investment) 1 Min Read ### [What Emerging Brands Should Consider Ahead of Investment](https://blog.fullcourse.com/press-room/what-emerging-brands-should-consider-ahead-of-investment) [![Picture of Lauren Fernandez](https://blog.fullcourse.com/hubfs/1-1.svg) Lauren Fernandez Oct 17, 2024 5:17:24 PM](https://blog.fullcourse.com/press-room/author/lauren-fernandez-1) [![](https://blog.fullcourse.com/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg)](https://blog.fullcourse.com/press-room/gra-names-full-course-a-grace-awards-finalist) ### [GRA Names Full Course a GRACE Awards Finalist](https://blog.fullcourse.com/press-room/gra-names-full-course-a-grace-awards-finalist) [![Picture of Lauren Fernandez](https://blog.fullcourse.com/hubfs/1-1.svg) Lauren Fernandez Oct 17, 2024 5:24:12 PM](https://blog.fullcourse.com/press-room/author/lauren-fernandez-1) [![](https://blog.fullcourse.com/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg)](https://blog.fullcourse.com/press-room/lauren-fernandez-named-to-nrns-2022-power-list) 1 Min Read ### [Lauren Fernandez Named to NRN's 2022 Power List](https://blog.fullcourse.com/press-room/lauren-fernandez-named-to-nrns-2022-power-list) [![Picture of Lauren Fernandez](https://blog.fullcourse.com/hubfs/1-1.svg) Lauren Fernandez Oct 17, 2024 5:35:06 PM](https://blog.fullcourse.com/press-room/author/lauren-fernandez-1) In Service of DreamsTM [info@fullcourse.com](mailto:info@fullcourse.com) [678.389.4336](tel:6783894336)   [Follow us on Facebook](https://www.facebook.com/fullcourseofficial) [Follow us on LinkedIn](https://www.linkedin.com/company/fullcourse) [Follow us on Twitter](https://www.instagram.com/fullcourseofficial/) [Follow us on Facebook](https://www.youtube.com/@officialfullcourse) - [How We Work](https://fullcourse.com/consulting) - [Franchising](https://fullcourse.com/franchising) - [Investment](https://fullcourse.com/investment-for-brands) - [Resources](https://fullcourse.com/resources) - [About](https://fullcourse.com/about-us) - [Press](https://fullcourse.com/press-room) - [Contact](https://fullcourse.com/contact-us) - [Blog](https://blog.fullcourse.com/press-room) ©2026 Full Course ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Lissa Bowen", "url" : "https://blog.fullcourse.com/press-room/author/lissa-bowen" }, "dateModified" : "2024-10-17T21:34:55.585Z", "datePublished" : "2024-10-17T21:29:35.000Z", "headline" : "Lissa Bowen Discusses Employee Burnout", "image" : [ "https://blog.fullcourse.com/hubfs/YouTube%20Cover%20Image%20Template%20(2048%20x%201152%20px)%20(Presentation).jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.fullcourse.com/press-room/lissa-bowen-discusses-employee-burnout", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.fullcourse.com/hubfs/FullCourse-Logo-FullColor-Web%20(1).png" }, "name" : "Full Course" } } ```